PRIVACY POLICY

This Privacy Policy aims to show you how we use data, including in particular personal data, and how we collect, collect and store this type of data.

In addition, we want to provide you with information on the use of cookies on our website – shop.mancraft.com

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1. What data and for what purposes are they processed?

- Order processing in the shop.mancraft.com online store

In order to complete an order in the shop.mancraft.com online store, it is necessary to provide the following personal data in the purchasing process:

 name, address, e-mail address and telephone number;

if you want to receive a VAT invoice, it is necessary to provide the company name, address and active tax identification number.

- Cash back

In order to refund funds, in the event of a complaint or withdrawal from the contract, when the payment was made on delivery, it is necessary to provide the bank account number to which we will refund the funds. In the case of electronic payments or by traditional transfer, we will refund money in the same way and to the same account from which we received the payment.

- Creating a Customer account in the shop.mancraft.com online store

In order to create a Customer account, it is necessary to provide the following personal data:

- name;

- surname;

- e-mail adress.

In summary, we use the above-mentioned personal data to process your online orders, withdraw from the contract and send you notifications about the delivery status or in case of any problems related to the services we provide. Additionally, we will use your personal data to manage your payments. We will also use your data to process complaints and display order history and any of your settings made after logging in to the Customer's account, but we will not use them for any other purposes.

Providing the above-mentioned personal data is voluntary, but necessary to complete the order. 

In addition, the law requires us to process your data for tax and accounting purposes.

Newsletter service.

If you are interested in receiving from Mancraft Michał Smalec. information about new products, promotions, trends and events at shop.mancraft.com, you can subscribe to our Newsletter service. The Newsletter service is provided free of charge. After entering your e-mail address in the form, approving the declaration of reading and accepting our Privacy Policy and selecting your consent to receive commercial information from us via electronic means of communication, we will send you an e-mail requesting confirmation of your willingness to subscribe to the Newsletter.

However, you can unsubscribe from the newsletter at any time. It is enough that:

1) You click on the link contained in each e-mail sent as part of the Newsletter service.

2) You contact us: by letter or e-mail, informing us about resignation from the Newsletter service and withdrawal of consent to the processing of your e-mail address.

We will process your e-mail address as part of the Newsletter service until your consent is withdrawn.

Contact form

If you use our contact form, it is necessary to provide your e-mail address, first name and, optionally, telephone number. It is not necessary to indicate the telephone number in the form. As part of the Contact Form service, we store your data along with the message you sent us. We process your data in order to contact you regarding your inquiry.

2. Who is the Administrator of your personal data, in other words who is responsible for the processing of your personal data?

The Administrator is responsible for the processing of your personal data, in this case Mancraft Michał Smalec with headquarters in Głuchołazy, al. Jana Pawła II 13, 48-340 Głuchołazy, NIP: 7532430874 (hereinafter referred to as the "Administrator").

Your personal data is processed by the Administrator in accordance with generally applicable provisions of law, including, in particular, Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC (General Data Protection Regulation - GDPR).

3. Where do we get your personal data from?

We have received your personal data directly from you. If, for example, you placed an order in our online store shop.mancraft.com, then with your voluntary, prior consent, we have obtained your personal data to the extent necessary to complete the order.

We remind you that providing your personal data is completely voluntary, however, it is necessary to complete the order. In other words, failure to provide such personal data by you - due to the properties of the service provided - will prevent the execution of the order and the possible establishment, maintenance and use of your Customer Account.

If you have set up a Customer Account on our website shop.mancraft.com, the Administrator processes your personal data, such as: name, surname and e-mail address in order to set up, maintain and use your Customer Account. Providing these personal data and consenting to their processing is completely voluntary, however, failure to provide (deletion) of this personal data, due to the properties of the service provided, is necessary in order to provide it.

4. How can I contact you regarding the processing of my personal data?

You can contact us regarding the processing of your personal data at any time and regardless of where you are. You can do this in two ways, i.e .:

by letter, writing to the following address: Mancraft Michał Smalec, al. Jana Pawła II, 48-340 Głuchołazy, with the annotation: "PERSONAL DATA PROTECTION";

by e-mail, by writing to the following e-mail address: [email protected] with the annotation: "PERSONAL DATA PROTECTION".

5. Do you process my data for marketing purposes?

No, we do not process your data for marketing purposes, unless you expressly consent to it.

Remember, however, that consent to the processing of your personal data for marketing purposes is completely voluntary and it is not necessary to complete the order or to set up, maintain and use a Customer Account.

6. Do I have to agree to send me commercial information by e-mail?

If you want to receive commercial information from us, you must give your consent. Your consent to the processing of personal data by the Administrator in order to send you commercial information by electronic means is completely voluntary.

7. Where do we store your data?

We store the collected personal data in the European Economic Area ("EEA"). Each operation of transferring personal data is performed in accordance with generally applicable law.

8. Is my personal data adequately protected?

We undertake a number of technical and organizational measures to ensure the fullest protection of your personal data, including preventing the acquisition and modification of this data by unauthorized persons.

Your data is safe, incl. because we use SSL encryption.

We conduct an ongoing risk analysis to ensure that your personal data is processed in a safe manner, i.e. one that ensures, above all, that only authorized persons have access to the data and only to the extent that it is necessary for the purposes of their works. We make sure that all personal data processing activities are recorded and performed only by authorized employees and associates.

We use a variety of technical and organizational security measures to ensure the security of your personal data. We constantly monitor and improve the security measures we use. We assure you that your personal data is stored with appropriate security measures, and that only a limited number of people have access to them, who additionally have special access rights to this data.

9. Who do you share my personal data with?

We provide your personal data only to persons responsible for the implementation of your order.

Additionally, in strictly defined cases, your personal data is transferred to external entities. This is done each time on the basis of contracts for entrusting the processing of personal data and this applies, such situations as: the provision of payment services by a third party, courier services or accounting services.

Your personal data is not freely disclosed to third parties, in particular, it is not transferred to other entities in order to provide you with information or marketing materials of these entities.

10. For what period of time do you process my personal data?

The period of processing your data by us depends on the type of service provided and the purpose of processing. Most often, your data is processed for the duration of the service until the consent to the processing of your personal data is withdrawn or an effective objection to the processing of your data is submitted.

The period of processing your personal data may be longer if the processing is necessary due to generally applicable law.

After the expiry of the processing period, the data is irreversibly deleted or anonymized.

11. Do you process my data automatically, including by the so-called profiling?

Your personal data may be processed in an automated manner, including in the form of the so-called profiling, but it does not have any legal consequences for you. Profiling of personal data by Mancraft Michał Smalec consists in the automated processing of your data to determine certain information about you, such as personal interests or shopping preferences. Thanks to such analyzes, we are able to better match our offer to your needs.

The collected server logs (IP address, domain) are stored for an indefinite period and used to generate statistics helpful in administering the shop.mancraft.com website. The summaries are collective and do not contain features that identify visitors to the shop.mancraft.com website. Logs are not disclosed to persons unrelated to the management of the shop.mancraft.com website. Based on the log files, statistics can be generated to help in administering the website.

12. Do I have any rights in relation to providing you with my personal data?

In connection with the provision of your personal data to us, you have a number of rights. First of all, you have the right to delete your personal data and the right to request the cessation of their processing. You can also request the rectification of your personal data or their change or restriction of the processing of such data.

You must also know that you have the right to object to the processing of your personal data. In addition, you have the right to obtain information from the Administrator whether your personal data is processed by us. You can obtain such information by post by writing to the following address: Mancraft Michał Smalec with headquarters in Głuchołazy, al. Jana Pawła II 13, 48-340 Głuchołazy or by e-mail, by writing to the following address: [email protected]

You can also withdraw your consent to the processing of your personal data for marketing purposes, if you have previously given such consent. However, we would like to remind you that the processing of your personal data for marketing purposes takes place only with your express consent.

You can exercise the above-mentioned rights at any time by post by writing to us at the following address: Mancraft Michał Smalec with headquarters in Głuchołazy, al. Jana Pawła II 13, 48-340 Głuchołazy or by e-mail by writing to us at the following e-mail address: [email protected]

You can also withdraw your consent to the processing of your personal data for marketing purposes, if you have previously given such consent. However, we would like to remind you that the processing of your personal data for marketing purposes takes place only with your express consent.

You can exercise the above-mentioned rights at any time by post by writing to us at the following address: Mancraft Michał Smalec with headquarters in Głuchołazy, al. Jana Pawła II, 48-340 Głuchołazy or by e-mail by writing to us at the following e-mail address: [email protected]

Moreover, if you believe that your personal data is being processed incorrectly, you have the right to lodge a complaint with the President of the Personal Data Protection Office.

13. What should I understand by "Cookies" or "cookies"?

The website shop.mancraft.com uses a technology known as cookies, also known as cookies. Cookie (plural - Cookies) is IT data, a small text file, saved by a website on your computer, phone, tablet or any other electronic device, containing data about your use of our website. Cookies are needed to facilitate the use of the website. However, you must know that cookies do not harm your computer or other electronic devices on which you browse our website shop.mancraft.com.

We inform you that we use the following types of cookies:

Administrator cookies - means cookies placed by the administrator via the website shop.mancraft.com.

External cookies - cookies placed by the administrator's partners via the website shop.mancraft.com.

Session cookies - they are stored on your electronic device and remain there until the end of the browser session. After the end of your browser session, the stored information is permanently deleted from the memory of your electronic device. We inform you that the session cookies mechanism does not allow the collection of any of your personal data or any confidential information from your device.

Persistent cookies - they are stored on your device and remain there until they are deleted. Ending a browser session or turning off the device does not delete them from your device. We inform you that the persistent cookies mechanism does not allow the collection of any of your personal data or any confidential information from your device.

We use both our cookies and third-party cookies to collect statistics and user data in an aggregated and individual form, as well as analytical tools to optimize our website and present an offer interesting for you as a user.

We also use external cookies that monitor how you use other websites - so we can also share marketing materials on other websites / in other communication channels.

Administrator's cookies are used for the following purposes:

1. adapting the content of the website to your preferences and optimizing the use of the website;

2.recognizing your electronic device and its location and displaying a website tailored to your individual needs;

3.adjusting the content of the website to your preferences and optimizing the use of the website - in particular, these files allow you to recognize the basic parameters of your device and display a website tailored to your individual needs;

4.analysis and research as well as audience audit by creating anonymous statistics that help to understand how you and other users of our website use it, which helps us to improve its structure and content;

5. ensuring the security and reliability of the website.

External cookies are used for the following purposes:

1.presenting multimedia content on our website that is downloaded from an external website, e.g. youtube;

2. collecting general and anonymous statistical data via analytical tools, e.g. Google Analytics;

3. presenting advertisements tailored to your preferences using an online advertising tool, eg Google AdSense;

4.use of interactive functions in order to popularize the website using social networking sites, incl. such as facebook.com, pinterest.com.

However, you must know that as a user of our website, you can disable the option of accepting cookies in your web browser at any time. You can also permanently delete cookies.

Changing the conditions of storing or receiving cookies is possible by configuring the settings of your web browser. However, this may cause some difficulties in using the website shop.mancraft.com, Incl. by disabling or limiting certain functionalities of our website.